- Telephone information: e.g., 800 numbers for stock quotations,
weather, ski conditions, sports scores, museum exhibits/schedules,
talking Yellow Pages, ... (information that is changed frequently,
and is available in computerized text form)
- Remote (on the road) access to computer mail
- Catalog ordering by phone, banking by phone (requires keypad
or speech recognition for input)
- Data-base inquiry, especially for unsophisticated users: e.g.,
sales reps can determine status of purchase orders
- Generation of cassette recorded instructions for assembly plants,
backplane wiring, telephone circuits, etc.
(Flanagan et al., 1972)
- Telephone access to computerized repair "experts" on, e.g.,
computers, telephone circuits.
- Coordination of large numbers of people on the road through a
central computer information bank
- Warning and alarm systems concerning malfunctioning equipment
- Talking terminals and training devices (speech is often better
than reading)
- Proofreading (catches kinds of typing errors that are often hard
to detect visually)
|