SEPTEMBER 11
BEARING WITNESS TO HISTORY

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BlackBerry communicator used outside the World Trade Center
Description: On September 11, New York lawyer Matthew Farley used this BlackBerry wireless communicator to check on the safety of his office staff in the north tower of the World Trade Center.

Context: Communication is always critical in a crisis, and on September 11 people used all means available to learn what had happened to family and friends. BlackBerry devices communicate text messages using wireless email. Less common than cell phones, they were more likely to be working on September 11, 2001, in New York. Matthew Farley, a lawyer whose office was located on the 89th floor of the north tower, used his BlackBerry to track down all sixteen of his coworkers and make sure they were safe. All of them survived.

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Selected BlackBerry Transmissions
From: Wfederman Sent: Tues, September 11, 2001 8:57 AM To: mfarley Subject: Crash Are you all right? Phone lines are jammed. William B. Federman From: Farley, Matthew Sent: Tues, September 11, 2001 9:02 AM To: jdiluvio Subject: [...]
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Matthew Farley

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